Terms of Use

These Terms of Use govern your access to and use of this website, including all website content, product pages, shopping functions, user services, and all related platform features. By browsing, accessing, registering, placing orders, and using any services on this website, you agree to abide by these Terms of Use in full. If you do not accept any part of these terms, you are not authorized to continue using this website and its corresponding services. We maintain the right to adjust and optimize these terms in accordance with platform operation needs, ensuring all user behaviors are standardized, safe, and compliant with platform rules.

1. Website Usage Overview

This website is an independent online shopping platform dedicated to providing eco-friendly home cleaning products and supporting global user transactions. All functions of the website are oriented to individual users who conduct legal shopping and obtain home product related services. All users may use the website’s browsing, querying, shopping, after-sales consultation, and service application functions in accordance with official regulations.
Users are authorized to access and use the website only for personal, non-commercial, and legal daily shopping needs. Any form of commercial reprinting, secondary sales, data crawling, malicious access, and unauthorized commercial utilization of website content and platform functions is strictly prohibited. The platform provides consistent service standards for all legitimate users worldwide, without unreasonable regional restrictions or user discrimination.

2. User Conduct and Responsibilities

All users shall ensure that all behaviors performed on this website are legal, compliant, and in line with public network usage norms. Users shall be solely responsible for their personal account usage, order submission, information filling, and all operation behaviors under their personal access authority.
When using website services, users shall not publish, spread, or transmit any illegal, harmful, insulting, misleading, infringing, or inappropriate content through website message channels, feedback entries, and contact channels. Users shall not interfere with the normal operation of the website, destroy website technical functions, invade platform data security, or use abnormal means to access, refresh, or operate website functions.
Users shall ensure that all personal information, delivery information, and payment information submitted during website usage is true, accurate, valid, and complete. Any losses caused by false information, wrong information, or incomplete information filled by users shall be borne by the users themselves. The platform will not assume corresponding liability for delays, errors, or failures in service caused by user information errors.

3. Intellectual Property Rights

All website text content, product descriptions, picture materials, graphic designs, page layouts, copywriting content, and functional designs are independently created and arranged by the platform, and belong to the platform’s legitimate intellectual property scope. All intellectual property rights of the website are protected by relevant industry norms and international intellectual property rules.
Users are only allowed to browse and view website content for personal shopping reference. No individual or institution may copy, reproduce, modify, reprint, disseminate, steal, or commercially use any website content and design resources without explicit official permission. Unauthorized infringement of the platform’s intellectual property rights will be regarded as a violation of these usage terms, and the platform reserves the right to terminate service qualifications and pursue corresponding responsibilities.

4. Product and Service Description Disclaimer

The platform strives to ensure that all product pictures, parameter descriptions, function introductions, effect displays, and service rules on the website are true, accurate, and detailed. All displayed content is intended to intuitively present product features and service content for user reference.
Due to objective factors such as different display devices, screen resolutions, light environments, and manual shooting angles, slight visual differences between webpage display effects and physical products may exist. Such minor differences do not affect product functions, quality, and normal use, and shall not be regarded as platform false description or product non-compliance. The physical product shall prevail in all actual product transactions.
All preferential policies, service commitments, and shopping rules displayed on the website are subject to the official standard terms announced by the platform. Users shall take the public official rules as the basis for shopping and after-sales rights protection.

5. Transaction and Service Rules Compliance

All online shopping transactions conducted by users on this website shall comply with the platform’s unified transaction specifications, including order processing rules, shipping service standards, discount activity rules, return and refund policies, and currency settlement specifications. The unified settlement currency for all website transactions is USD, and all pricing, settlement, and refund behaviors are implemented in accordance with unified standard rules.
Users shall not use platform preferential rules, service loopholes, or policy gaps to conduct malicious orders, fraudulent transactions, improper arbitrage, and other abnormal shopping behaviors. For any abnormal order behavior identified by the platform, the platform has the right to review, intercept, cancel abnormal orders, and restrict subsequent service qualifications of the corresponding user.

6. Website Maintenance and Functional Changes

To ensure the stable operation and functional optimization of the website, the platform will carry out regular system maintenance, function upgrade, page optimization, and server debugging work. During the maintenance period, partial website functions may be temporarily unavailable, including page access delay, function suspension, and order system temporary adjustment.
The platform will try its best to reduce the impact of maintenance work on user shopping experience. Users agree that temporary function abnormalities caused by routine maintenance and official upgrades do not constitute platform service breach, and the platform will not bear additional liability for resulting temporary inconvenience.
We reserve the right to adjust website page layout, product display mode, service function settings, and operation rules according to actual operation needs, and all adjustments will take effect after public display on the website.

7. Third-Party Service Limitations

In the process of website operation and user service docking, the platform may cooperate with qualified third-party service providers, including payment service institutions, logistics and distribution providers, and technical service support teams. Third-party services involved in platform operation are all screened and assessed in strict accordance with safety and compliance standards.
Users acknowledge that third-party service links and third-party functional services are independently operated by third-party institutions. The platform will strictly supervise third-party service quality within the cooperation scope, but will not bear direct liability for risks and losses caused by independent operation behaviors of third-party institutions beyond platform supervision scope.

8. Termination of Service Qualification

The platform reserves the right to suspend or terminate website service qualifications for users who violate these Terms of Use, including but not limited to malicious orders, malicious returns, improper use of platform benefits, infringement of platform intellectual property rights, interference with normal website operation, and other non-compliant behaviors.
After the termination of service qualification, the user will no longer be able to use the website’s shopping, consultation, and after-sales service functions. The platform will retain the right to verify and handle abnormal orders and problematic transactions generated before the termination of qualifications.

9. Terms Update and Recognition

We reserve the right to update, revise, and optimize the content of these Terms of Use according to platform operation development, industry norm updates, and service upgrade needs. The revised terms will be displayed on the website page in a timely manner and take effect automatically after publication.
Users’ continued access to the website, browsing products, and using platform services after the terms are updated will be deemed as full recognition and voluntary acceptance of the latest Terms of Use. It is the user’s responsibility to regularly check the official terms content to keep abreast of the latest usage rules.

10. Contact Channel

If you have any questions, doubts, suggestions, or feedback regarding these Terms of Use, website usage rules, and platform service norms, please contact us through the official Contact Us page of the website. Our professional service team will provide standardized and professional replies and problem-solving services.

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