Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect personal information submitted by users during website browsing, product browsing, order placement, and after-sales service processes. Our core principle is to fully respect and protect user personal privacy, strictly protect all personal data of website users, and standardize all information processing behaviors. This policy applies to all users who access this website, browse products, place orders, and enjoy related services. By using our website and services, users fully recognize and agree to the information collection and usage rules specified in this policy.

1. Information We Collect

We only collect necessary user personal information that is actively submitted by users and required to complete shopping transactions and service docking. We will not actively collect any irrelevant sensitive personal information, nor will we secretly obtain user data through hidden technical means. The user information we collect is limited to the content actively provided by users during the use of the website.
The main types of collected information include basic order and service information submitted by users when registering accounts, browsing products, submitting orders, and applying for after-sales services. This includes account registration information, name, contact information, delivery address, payment related information, order record information, and user feedback content submitted through official communication channels. All collected information is only used to support normal website operation, complete order delivery, provide after-sales guarantee, and optimize user service experience.

2. How We Use Collected Information

All user personal information we collect is used for legitimate and necessary service purposes only, and will never be used for unauthorized commercial promotion, illegal data trading, or other irrelevant purposes. Firstly, user information is used for order processing and logistics delivery, including verifying user identity, confirming order details, arranging product delivery, tracking logistics status, and completing order closing work, ensuring that every user’s order can be processed accurately and efficiently.
Secondly, user information is used for after-sales service and rights protection processing. When users initiate consultation, return, refund, and other after-sales applications, we will verify order information and user identity based on the collected data, efficiently handle user demands, solve product and order related problems, and protect users’ legitimate shopping rights and interests. In addition, we will use user feedback and service data to continuously optimize website functions, product display, service processes and user shopping experience, so as to provide users with more compliant, convenient and high-quality shopping services.
We will not use user personal information to send irrelevant spam messages, disturbing advertisements and invalid push content. All information usage behaviors are centered on user service needs, ensuring the rationality and necessity of data usage.

3. Information Storage and Protection

We have established a complete and standardized user information management system, equipped with professional data security protection measures, to ensure the safe storage and effective protection of all user personal data. All user information is stored through secure and compliant data storage systems, with strict access authority management. Only designated professional service personnel can access user information within the scope of service work, and any unauthorized access, viewing and operation of user data is strictly prohibited.
We adopt multiple technical protection means to prevent user information from leakage, loss, tampering and misuse. We regularly optimize data security protection systems, check potential security risks, and maintain the stability and security of the user data system. At the same time, we standardize the internal operation management process, constrain the data operation behaviors of all staff, and establish a perfect data security responsibility system to ensure that every link of user information processing is standardized and safe.
We will retain user personal information only during the valid service cycle and necessary data retention period. When the information is no longer needed for service processing and platform operation, we will take standardized and safe ways to clean up and destroy user data to avoid redundant storage and potential security risks of information.

4. Information Sharing and Disclosure

We adhere to the principle of user information confidentiality, and will never sell, rent, trade or publicly disclose user personal information to any third party without the user’s explicit voluntary consent. We will not share user private information with irrelevant commercial institutions, organizations and individuals for commercial profit purposes.
In the limited necessary service scenarios, we may entrust professional third-party service providers to assist in completing platform operation and user service work, including logistics and distribution service providers, payment service institutions, and data operation service providers. All cooperative third parties have passed strict qualification screening and security assessment. We will sign standardized confidentiality agreements with all cooperative institutions to restrict their access and use of user information. Third parties can only use user information to complete entrusted service matters, and must undertake corresponding confidentiality and information protection responsibilities.
Once the cooperative service is completed, the third party must stop using user information and delete or archive the data in accordance with the agreement. We will strictly supervise the whole process of third-party data use to ensure that user personal information is not leaked, misused or illegally transmitted.

5. User Rights and Choices

Users have independent and legitimate rights to their personal information. Users can independently browse, check, modify and update their personal account information and order information on the website at any time. For the personal data submitted by users independently, users have the right to confirm the scope of information usage and withdraw the authorization of information use at any time.
If users need to inquire about the storage status of personal information, apply for information modification, deletion and authorization cancellation, they can submit relevant applications through the official Contact Us page. We will arrange special personnel to verify the user’s identity and respond to user applications in a timely manner, and complete information processing and adjustment within a reasonable service cycle.
Users can independently adjust their browsing and shopping behaviors on the website according to their personal needs, and choose to provide or not provide relevant information according to service scenarios. Refusal to provide irrelevant information will not affect users’ basic browsing and shopping experience on the website.

6. Policy Update and Notification

We reserve the right to appropriately optimize and adjust the content of this Privacy Policy according to the upgrading of website service functions, the adjustment of operation modes and the update of industry service norms. The updated policy content will be publicly displayed on the website page in a timely manner, and the publicly released new policy will officially take effect.
Users’ continued access to the website and use of platform services after the policy update is deemed as recognition and acceptance of the latest Privacy Policy terms. We recommend that users regularly check the policy content to keep abreast of the latest information protection rules and service specifications.

7. Contact Information

If users have any questions, suggestions and disputes about our privacy protection rules, information collection and usage behaviors, they can submit consultation and feedback through the official Contact Us page of the website. We will reply to user questions patiently and professionally, and actively communicate and solve user doubts and problems related to personal privacy protection.

Â